1.Booking : Can be made at any time with advance payment.
2. Valid permit or Advance Payment Invoice and ID proof has to be presented by visitors at the time of check in.
3. Each room having the specified number of beds is meant strictly for such number of persons. Only two children below the age of 6 years will be allowed free.
4. Visitors are responsible for loss or damage of any article, caused by them inside the homestay. For such damage or breakage the cost of the articles has to be paid by the visitors.
5. Carrying of firearms or any inflammable materials inside the resort is strictly prohibited.
6. Check in time 12 p.m. / Check out time is 11 a.m.
7. Attendant / Staff of resort will check the articles inside the room before the visitors vacate it.
8. Visitors are requested to ensure that other visitors are not disturbed by indiscipline or nuisance inside the resort. If any visitor commits indiscipline or nuisance inside the resort, he/she may be forced to leave the place.
9. Booking of accommodation is not-transferable. No change or date and place is permitted.
10. In event of visitors unable to reach resort centres on account of natural calamities & Bandhs, the booking money will be refunded after deduction of service charge @ 10% of the booking amount at the discretion of the management. In such case, an application for refund should be made showing the valid reason.
11. Cancellation & Rescheduling Policy – Riverside Dwelling
At Riverside Dwelling, we understand that plans can change.
In case of cancellation, we do not offer refunds. However, guests are welcome to reschedule their stay within one year from the original booking date.
Rescheduling is permitted only if the cancellation is made at least 10 days prior to the booking date.
Policy Details:
• Rescheduling must be requested in advance.
• New dates are subject to availability.
• The revised booking must be used within 12 months of the original booking date.
We appreciate your understanding and look forward to hosting you whenever your plans allow.
13. Homestay has catering facility and food is available at prescribed rates. No visitor will be allowed to cook food inside the resort. Picnic within the premises is prohibited.
14. If accommodation is not provided due to unavoidable circumstances, compensation limited to book value of permit including taxes will be admissible. The reservation of accommodation may be cancelled in certain unavoidable circumstances.